YouTube outages are rare, but YouTube Music is experiencing a partial but widespread outage for its Android, iOS, and web apps this afternoon (PT).
YouTube Music’s Explore and Library tabs are empty this afternoon (as of around 1:30 p.m. PT), and the Home page is looking a little better at first. However, as the outage continues, it’s now completely blank on Android, iOS, and the web.
You can stream tracks that appear, but the song and artist information is missing.
Albums and artist pages are not loading “There was a problem with the server ”An error message appears. Search works to some extent. You can request YouTube Music on Nest Hub, but no cover art or other information appears.
The YouTube team has confirmed this question.
RefreshAfter an hour, the Explore and Library tabs will be back online. If you start a song from there, the song/artist info will show correctly in the Now Playing section. The YouTube Music Home page isn’t working yet.
Update 2:If your Home feed still looks like the first screenshot below:
- Open Application data For YouTube Music > Storage and cache
- Tap Clear the cache
- Close the app from Recents multitasking
- Reopen YouTube Music and the Home Page should return
Update 3:Five hours later.
Going to the Downloads page will allow you to listen to offline content without any problems.
No problems with YouTube.com (and listening to music there) or YouTube TV now.
More on YouTube Music.
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